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Toronto Boat Cruises - FAQs

Attire
We recommend wearing flat sole shoes for your safety and comfort. On a cool evening, a light jacket or shawl is suggested.

Bar Service
The Stella Borealis is fully AGCO licensed. All alcohol served on board must be purchased from us, either on board with cash or major credit cards, or paid for in advance. If you wish to have a special wine to be available on your cruise we will order it for you. To view our product list please click here

Booking your cruise
Please click here to access our inquiry form or call 416.214.2774

Capacity
The Stella Borealis is licensed for upto 320 guests plus crew and hospitality staff.

Cancellations
We do not accept cancellations under any circumstances unless agreed in advance in writing..

Children
All guests must be 19 years of age or older. A government photo ID may be required upon boarding, if requested and ID is not provided we reserve the right to refuse entry and there will be no refund.

Transport Canada Regulations
The Stella Borealis is certified by Transport Canada and re-inspected prior to each summer season.

Cruise Route
Please click here

Cruising Season
The Stella Borealis is operational from May 1st to December 31st.

Cruising Times - Boarding etc.
We can customize cruise times and hours according to your requirements. Our regular charter rates include 1/2 an hour for boarding, 4 hours of cruising time and 1/2 hour to disembark.

Directions & Parking
Ample parking is available right next to the ship. For directions please click here

Insurance
The Stella Borealis is fully insured. Negligence and dangerous behaviour on behalf of the passengers is not included in the insurance coverage

Lifesaving Equipment
The Stella Borealis is fully Transport Canada certified and according to the their regulations has a full complement of adult and childrens' life jackets and includes certified life rafts, fire-fighting equipment and a motorized tender.

Menus & Outside Catering:
For our menus pleas click here

Weather & Rain Policy
We sail whether it rains or shines. In case of the rain, the top features an all-weather retractable roof and the main deck can be fully enclosed and weather protected. In an emergency situation the ship can be returned to port. We would never to put our passengers at risk.
For safety reasons if the Captain decides to hold the cruise dockside there will be no refunds or exchanges.

Wheelchair Accessibility
Unfortunately, there is certain limitation for wheelchair access due to ships' designs as per Transport Canada regulations. Washrooms are located in the lower deck and stairs are not designed to comfortable wheel-chair access.

If you have any questions that we have not answered above, please call us at 416.214.2774 Thank You.

 
 
Reserve Now 416.214.2774 or click here